ICE

Service through innovation. It’s not just our motto, it’s part of who we are. 

Our total flexibility to provide you with bespoke, future friendly cleaning equipment solutions sets us apart. The ICE approach to machine sales encompasses outright purchase, rental, buy back packages and refurbishment.  We want to help you take variable costs out of your business, all the while ensuring that we exceed our service level agreements with a commitment level above your expectations.

But we don’t simply think creatively.  We make sure that our products, such as the award-winning Robo 40 robotic scrubber dryer and our range of water-saving and time-saving machines, actually enhance productivity and cleaning quality while reducing environmental impact.  And should things go wrong, we’re just as committed to putting them right. Fast. We’ve developed a rapid returns system to keep your operational disruption to a minimum.

ICE. We’re proud to set the standards in industrial cleaning. 

If you’re looking for the best, you won’t get a better partner for your business than ICE.

Our focus on long-term working partnerships provides a solid foundation to support your performance. Rigorously selected contractors and our first class account management create a powerful combination in the service industry. 

We work with the biggest and the best in contract cleaning, without losing the personal touch. You and your clients will benefit from the proactive approach to service and support for which we’ve become known. 

We offer a wide selection of products ranging from wet and dry vacuums, carpet cleaners, floor machines and burnishers, walk-behind auto scrubbers, rider scrubbers, sweepers and litter vacuums, to heavy-duty sweepers, scrubber driers and sweeper scrubber driers. 

At ICE, we believe that investing in R&D is essential to maintain the highest standards in product innovation and customer satisfaction.  Working closely with major manufacturing suppliers, we regularly drive new product development to ensure that our clients enjoy cost savings and the latest advances in cleaning technology.

ICE maintains and repairs cleaning equipment from any manufacturer.  We also supply premium brand used cleaning machines, fully refurbished with warranties available and great savings on the new retail price. Whichever solution is best for your business, you can be confident of ultimate product quality and flawless support.

Your peace of mind is our business.

We’re here to take care of your machine maintenance, with bespoke packages tailor-made to your requirements. From scheduled checks to online fault reporting, audit trails and PA tests, you can rest assured that your cleaning equipment is reliable and compliant from day one. 

Our industry-leading ServiceSmart^TM system is a comprehensive asset management tool displaying real time updates on your inventory status; from individual machine to specific location or even across your entire estate.  You’ll have all the information you need to remove operational challenges and overspend, at the touch of a button. 

We quote a fixed contract price to include parts, consumables, service and repair, significantly reducing your direct costs - with no expensive surprises.

We like to do things differently.

Our all-inclusive generic model means that all your servicing and repair costs are covered by a fixed price contract, with a Repair or Replace programme available for your entire fleet of equipment, whatever the make or model.

In addition to planned maintenance visits, our nationwide network of engineers provides same-day service, whenever you call, and is underpinned by a dedicated operational team available 24 hours a day, 7 days a week.

While we save you money, you’ll enjoy consistent service and support across your commercial estate and less downtime. To log and track your assets and service calls with maximum efficiency and transparency, we recommend ServiceSmart^TM. This real-time repair and servicing system keeps you in complete control with the latest status updates via SMS and email.  

We know you need to run your business with maximum efficiency.

We can mobilise large national contracts quickly, equipping your cleaning workforce with high standards of training via our dedicated UK installation team. 

Our training experts are fully certified by the British Institute of Cleaning Science (BICSc), are available to assess at our training centres or on site, and also offer a comprehensive 'Train the Trainer' programme.

Our customers receive multilingual check lists, certification and reports to ensure that all staff are trained to the required standard and keeping your premises looking prestigious, clean and safe.

Are you worried about the capital cost of new machinery, while your fleet limps along on its last legs?

Many companies are keen to minimise their carbon footprint, yet thousands of cleaning machines are scrapped or thrown away needlessly every year, contributing to a huge strain on the environment. 

Let ICE help.  We can slash your capital outlay by refurbishing your current stock and returning it to the fleet as good as new.  Our refurbishment specialists have over 20 years of experience, and combined with a large stock holding of parts and good relationships with suppliers, we can refurbish nearly any machine in any condition.

The eco-conscious choice makes sound financial sense, too; we’ve helped our key accounts to save tens of thousands of pounds through purchase or lease of refurbished machinery.  Call us now to find out how your business could benefit.