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At ICE, we’re redefining the concept of customer service. Our innovative approach to the support we provide to the industry is setting new standards.
New standards in partnership, working with our clients providing on-site support, equipment supply, operator training and asset management. It’s a business philosophy founded on a simple proposition … at ICE, we keep our promises.
The company’s reputation for operational excellence is growing in line with its impressive customer base as a result of a true commitment to partnership working.
Our strategic alliances with cleaning contractors and end- users ensure that we understand the needs of our customers from the outset. This means that we provide exactly the level of support they need … where and when they need it.
All of this is founded on a product range of international repute, on support systems in the field and in the ‘back office’, and on comprehensive asset management that adds true value to the performance of our customers.
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At ICE, we’ve made major investments in purpose built premises and in well equipped workshops, in service support and in showroom facilities. With offices in the South and North of England, and in Scotland, with a 24/ 7 call out commitment across the UK, and with nationally accredited operator training facilities, ICE continues to set
new standards in customer service. Total flexibility and support, that’s the ICE commitment.
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