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With over 45 years' experience, ICE is proud to be leading the market with a wide range of future friendly cleaning equipment solutions. Our customer focused model, along with the innovative services and products we offer, continues to set the standards for our industry.

As an ICE customer you can take advantage of our nationwide network of engineers, providing same day call-out, 7-days a week, underpinned by a 24/7 dedicated customer support. We provide a Repair or Replace programme for equipment, with ongoing service plans, for your entire fleet of equipment.

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ICE delivers for the UK’s largest postal service

The team at ICE demonstrated sheer determination and customer commitment by providing over 700 machines to almost 400 postal sites in just one week!

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Keeping garden centres clean

ICE have been awarded a contract to supply equipment to 13 garden centres throughout the UK. 

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Delivering innovative cleaning solutions for shopping centres

ICE are proud to have been given the opportunity to provide innovative cleaning solutions to 19 major shopping centres throughout the Midlands and South of England.

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ICE passes with flying colours

ICE have been presented with an award by Axis Cleaning Support Services for the successful mobilisation of cleaning equipment to one of the largest passenger aircraft manufacturers in the world. 

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ICE wins an Innovation Award and launches the new ICE App!

ICE are the proud winners of a Cleaning Show 2015 Innovation Award for our new innovation – SMARTtrak.

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ICE 'mobilises' one of the largest UK phone companies

ICE are pleased to be working with Axis Cleaning Support Services to supply cleaning equipment and support to one of the largest mobile phone operators in the UK. 

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ICE delivers for the UK’s largest postal service

The team at ICE demonstrated sheer determination and customer commitment by providing over 700 machines to almost 400 postal sites in just one week!

Through our long-standing customer, Servest, we were awarded the contract to supply machines to postal warehouses, superstores, Head Offices and local stores. 

The scale of the challenge was not only in delivering such a large amount of machines to extremely tight timescales, but also the fact that they were spread throughout the entire UK.

Our experienced Business Support Team also provided full machine training to the larger stores, covering a total of 31 machines in one week.

Stuart Rutledge, Project Manager at Servest was extremely pleased with the success of the roll-out, saying “ICE scored 100% across the board from delivery, to training and after sales support. When requirements changed at 23:59 the night before go-live for a key site, the new equipment was delivered and set-up with staff trained ready for a 07:00 start that morning. If Carlsberg made Industrial Cleaning Equipment…” 

Tom Richards, Account Manager for ICE said “this was my first major roll-out since joining ICE, and all in all it was a great success. Delivering hundreds of machines to nearly 400 stores within a week was always going to be challenging, and the commitment of the ICE team was tremendous.”

 Once again, ICE team have pulled together and proved that we are truly committed to delivering for our customers. 

ICE passes with flying colours

ICE have been presented with an award by Axis Cleaning Support Services for the successful mobilisation of cleaning equipment to one of the largest passenger aircraft manufacturers in the world. The team at ICE showed true customer commitment by installing 193 machines, and training 85 operatives at two locations in just five days.

 The ICE team were on call 24 hours a day for four days, to fit the training around the 24-hour cleaning rota. To prepare for this rollout, seven ICE engineers were required to complete a number of training courses including IOSH Health and Safety training, UKATA training, and onsite induction training.

 Victoria Shannon, Account Manager for ICE said “This was a very complex order to mobilise and install. The long hours were challenging, but the keenness and help from everyone involved kept the spirits up and the momentum going.”

 The variety of equipment that was delivered ranged from vacuum cleaners, scrubber dryers, and sweepers, to steamers, pressure washers, and air-vacs (specialist equipment for use on the production jigs). The ICE team provided expert training on all of the machines, and feedback from the cleaning staff on the entire range was extremely positive.

 “ICE pulled out all the stops to ensure that a robust mobilisation and high level equipment specification was delivered on time,” said Stuart Buswell, Managing Director of Axis Cleaning Support Services. “ICE came up against short lead time factors and site access issues, but nothing prevented them from delivering and installing on time. A great effort form all the team at ICE, and hence the award for such a prestigious contract mobilisation.”

 Mark Bresnihan, Managing Director of ICE said “We were delighted to partner with Axis on this exciting mobilisation, and to receive an award for our efforts is fantastic!”

ICE wins an Innovation Award and launches the new ICE App!

ICE are the proud winners of a Cleaning Show 2015 Innovation Award for our new innovation – SMARTtrak. This is a management information system that gives real-time monitoring and visibility of equipment, maximising utilisation and minimising downtime. The system can be retro-fitted across a wide range of machine brands, which enables us to support our customers’ entire estates despite the make or model of equipment.

There was stiff competition in the Management Information Systems category, so we were delighted to be declared the winners! To find out more about SMARTtrak, please watch the video at the following link https://vimeo.com/122512670

We are also very excited to announce the launch of the new ICE App, which can be downloaded at http://app.ice-clean.com

From training videos, to product guides and company information, the ICE App has everything to keep you up to date.

Keeping garden centres clean

Through our partner, Servest, we have been awarded the contract to supply cleaning cleaning equipment to 13 garden centres throughout the UK.

We delivered the machines nationwide over two days, and trained the operatives on a range of machinery, including the EcoGum and a number of different large scrubber dryers.

Jacqui Burt, Project Manager at Servest said “ICE are a highly professional company for whom customer service is paramount.   ICE provided assistance with machinery specification by attending site to conduct an audit. They identified the cleaning and machinery requirements for the specialist flooring, both to re-instate it to its original condition, and the subsequent maintenance regime.  With only 2 weeks’ notice, the equipment was delivered and training completed as required despite the early morning timeframes.”

Delivering innovative cleaning solutions for shopping centres

ICE are proud to have been given the opportunity to provide innovative cleaning solutions to 19 major shopping centres throughout the Midlands and South of England. And as we have a reputation for rolling out large contracts quickly and efficiently, this rollout is no exception - all equipment installation and training will be carried out on the same day at all 19 centres!

Not only will we be supplying quality equipment and providing full training on each machine, we will also be supporting the centres in a number of different ways:

TelemetryAll machines supplied will be fitted with SMARTtrak – our award winning Telemetry system that gives real-time monitoring and visibility of equipment no matter what the make or model. This means that every centre will be able to track exactly when each machine is being used and how long for, allowing them to manage the utilisation of all equipment.

Lotus Pro Aqueous Ozone – We will be supplying, fitting and maintaining the Lotus Pro system to a number of the shopping centres. The system transforms ordinary tap water into an effective chemical-free commercial cleaner by infusing it with ozone. It breaks down dirt, grease and other contaminants in the same way as toxic cleaners, but naturally. The centres will use this in all cleaning equipment as it eliminates the need for any other chemical cleaning products.

Pendulum testing – We will be carrying out two Pendulum Slip Tests per year at each of the 19 shopping centres. These tests will provide certified evidence that the floors meet Health & Safety guidelines, and can be used in the event of any slip injury claims. Pendulum Testing is the only slip test evidence accepted in UK courts.

Matthew Marston, Account Manager at ICE said, “We are delighted to be leading the way by supporting our customers with innovative cleaning solutions, and look forward to working in partnership with Churchill Services Group on this contract.”

ICE 'mobilises' one of the largest UK phone companies

ICE are pleased to be working with Axis Cleaning Support Services to supply cleaning equipment and support to one of the largest mobile phone operators in the UK. We identified the equipment requirements, and supplied a variety of machines to over 70 sites nationwide.

Our highly qualified Business Support Team delivered the equipment and trained the operatives on how to use each machine in just 3 days at sites across the UK.

Patrick Curle, Mobilisation and Project Director at Axis Cleaning Support Services said, “The team from ICE carried out initial site visits across all the main locations. The support and assistance in identifying the equipment requirements and meeting the very tight budget was great, and the costs were presented well in advance of the ‘go live’ date, allowing us to set up invoicing arrangements quickly and effectively. From ‘Day One’ we had all the right equipment in the right place, and the ability to be flexible when we identified new locations 48 hours prior to ‘go live’ helped us to deliver a fantastic experience to our customers. The ICE team have continued to provide support following the rollout, and have been fast to respond to our requests for information and service across more than 70 sites.”