With over 45 years' experience, ICE is proud to be leading the market with a wide range of future friendly cleaning equipment solutions. Our customer focused model, along with the innovative services and products we offer, continues to set the standards for our industry.
As an ICE customer you can take advantage of our nationwide network of engineers, providing same day call-out, 7-days a week, underpinned by a 24/7 dedicated customer support. We provide a Repair or Replace programme for equipment, with ongoing service plans, for your entire fleet of equipment.
Axis Cleaning and Support Services is a nationwide cleaning, property maintenance and supplies businesses. Axis takes pride in providing it’s clients with the highest calibre of staff to meet clients’ needs at an affordable and competitive rate, whilst offering guaranteed cleaning expertise and knowledge.
During 2013 Axis took the opportunity to review the businesses approach to how cleaning equipment and maintenance was managed. With half of their extensive and prestigious client portfolio consisting of “legacy” equipment, including many different types of manufacturers products and the other half on a rental model it was time to review how things were done.
“The business recognised a need to try and refocus its approach to equipment, service and ongoing support as well as looking at new market innovations that could help drive cost and efficiencies within our estate” says Stuart Buswell Managing Director Axis Cleaning.
With this in mind they set out to understand what could be achieved and look at the options within the market of today.
ICE through its rental model “Simplify” worked hard with the various teams within Axis to understand their business, the operational needs and come up with a fit for purpose solution.
“We identified very early on that there was a real requirement for both a standardised equipment approach across the estate but also to try and mechanise and innovate the estate where possible. As part of our unique offering ICE were able to facilitate the buyback of Axis’s legacy assets at net book value and pave a way forward to provide brand new equipment across all locations” say Mark Bresnihan, Managing Director of ICE.
It also meant that all staff and sites could enjoy a new and consistent product range together with a full retraining program.
ICE were appointed in December 2013 as the sole supplier to Axis on a 5 year contract and then managed a planned and structured replaced program over an 8 week period.